There are, of course, pros and cons to allowing animals in your establishment. One of the largest concerns is if the animal tends to make a mess. The cleaning bill once your tenant vacates the area could be massive if the animal and owner were both unclean. It almost no longer matters if your flooring is hard wood or carpet, as both can be soiled to the point where they need to be replaced and, if the issue continues long enough, it may begin to effect the structural integrity of the building. This also brings up an issue of neighbors who may be able to smell any mess which the animal makes. This is also true for outside your building. If a tenant has a dog or other animal which uses the bathroom outside, and the owner does not clean up after their animal, many people coming to see your apartments will be quickly put off by the look and smell of the area. After all, if it appears that you don't care about how the outside of your building looks, how much better could the inside be?
Another concern is allergies. If someone in the building is highly allergic, this could present a problem for you, as you are expected to create a place where all of your residents have a safe and secure area to live. This is especially true if someone with a bad allergy moves into the apartment after the original tenant and the area wasn't able to be correctly or thoroughly cleaned.
Other areas for concern include noise. If a tenant has a noisy dog, cat, bird, or other animal which continually presents a problem, neighbors may be rather quick to complain or take to social media and other areas to express their discontent. This will present multiple issues for you in the future, as many people make a point to check reviews of areas which have been posted by real people before pursuing a meeting with the person in charge. If there are many negative reviews due to one person's loud or obnoxious pet, this can lose you a countless amount of customers.
Despite all of these concerns, there are many reasons why allowing pets is a good business move. As previously stated, many people of all ages and backgrounds adore pets. After all, a simple trip online shows America's obsession with cat videos and dog pictures. This is, naturally, representative of the country's love for our four-legged, furry, or feathered counterparts.
Allowing pets would obviously increase your customer base. Many people will refuse to live in a place which does not allow pets. People either have a deep connection to their pets, need their pets to provide services to them, to simply have no one else to care for. Perhaps the person has no one else who cares for them, and they cannot face the prospect of losing that connection with another living creature. Whatever the reason for wanting a pet, Americans are well known for spoiling them. This includes in their living environment. The ASPCA estimates that 37-47% of households own a dog and 30-37% have a cat. They believe that there are 70-80 million dogs have been adopted and 74-96 million cats have homes as well. Clearly, that is a large customer group you would be cutting out if pets were not allowed.
Another reason for allowing pets would be to boost the friendly atmosphere of your building. People associate animals with happiness, as owning a pet has been shown to boost your health, both physically and mentally. A place which openly accepts animals seems more open to all people and more accepting of those who may be of a different walk of life. Those who are minorities for any reason may feel more calm walking into an area which holds their arms open to those which come with pets.
Recently, many places have been experimenting with therapy animal rooms or days. Work places, colleges, even hospitals and nursing homes have been allowing therapy animals to come in and mingle with the people who spend their time there. In almost every situation, the location has been pleasantly surprised by how much productivity and positive emotions have risen. It helps people remain happy, which is a good thing no matter where you are.
Naturally, the decision rests with you. You know what will be best for your building and what you want your business to stand for. The idea of having pets allowed is also not a binary option. It is not necessarily yes or no. You may choose, for instance, to allow certain kinds of animals. You may choose to only allow service animals. You may even choose to allow animals under a certain weight or of a certain species. The options are plentiful and none should be ignored. Once you have decided which you believe to be the best, advertise to those who would fit best in your community. Those who move in will always thank you in the long run.