One of the most common complaints that rental property owners hear is a noise complaint. For the most part these complaints will only rarely occur, but every now and again you get that one resident that either refuses to quiet down and be respectful or you get a resident who seems to think that any sound that another person creates no matter how quiet requires a complaint. These can really break neighbors and may drive people away from your property, no matter how perfect the location. Let's face it, if you're trying to sleep and another person is blasting music in the middle of the night or if you are constantly getting yelled at for sneezing because your neighbor thinks it's “too loud”, it can take a toll on you.

As a landlord, it can be extremely difficult to be fair when two of your residents are in an argument. While many people will sort things out themselves, others prefer to pass the issue off to someone who is seen as an authority figure in the situation. Generally speaking, this is you. In some certain severe situations the police may end up involved, but for the sake of this article, let's focus on what you can do to help resolve these noise complaints before it reaches that point.

If there are two people that are constantly complaining about one another, you may want to try and figure out if the cause is deeper than a simple noise issue. Often, a complaint may seem to be about one thing when in reality it was started by another issue entirely. It may be that the two people simply don’t get along and want to “get each other in trouble”, but there may be a more severe issue beneath the surface. While it isn’t your job to solve their problems, it may might it easier for everyone involved if you try to help.

While no one wants to deal with noise complaints, they are almost inevitable when a large group of people are living in the same building or complex. Although it is tough, sometimes you need to remember that you can’t make anyone do something they don’t want to do, and that includes being quiet and respectful. However, it is also important to remember that the well-being of all your residents is more important than the convenience of one. No one ever said being a landlord would be easy, but hopefully you can make it quiet.